Decoding Consumer Sentiments: Advanced NLP Techniques for Analyzing Smartphone Reviews

Objectives: this study aims to bridge the gap in effectively analyzing online consumer feedback on smartphones, which is often voluminous and linguistically complex. The ultimate goal is to provide smartphone manufacturers with actionable insights to refine product features and marketing strategies....

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Bibliographic Details
Main Author: Shaista Jabeen
Format: Article
Language:English
Published: Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD) 2024-09-01
Series:RAC: Revista de Administração Contemporânea
Subjects:
Online Access:https://rac.anpad.org.br/index.php/rac/article/view/1648
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