APA (7th ed.) Citation

Zhou, S., Pi, Z., & Kongruang, C. The Impact of Interactive Behaviour on Service Quality: The Role of Relationship Quality, External Environment. Ital Publication.

Chicago Style (17th ed.) Citation

Zhou, Shunan, Zengyu Pi, and Chuleerat Kongruang. The Impact of Interactive Behaviour on Service Quality: The Role of Relationship Quality, External Environment. Ital Publication.

MLA (9th ed.) Citation

Zhou, Shunan, et al. The Impact of Interactive Behaviour on Service Quality: The Role of Relationship Quality, External Environment. Ital Publication.

Warning: These citations may not always be 100% accurate.