La competencia pragma-discursiva en las respuestas por correo electrónico a reclamaciones: una propuesta didáctica para el aula de español de los negocios
Despite the rise of new means of communication, in the current B2C (Business to Consumer) context, businesses opt to individually handle complaints via email, thus giving rise to a unique professional communication genre. In this study, we analyze the pragma-discursive characteristics of this genre...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
E-JournALL
2025-07-01
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| Series: | EuroAmerican Journal of Applied Linguistics and Languages |
| Subjects: | |
| Online Access: | https://e-journall.org/index.php/ejall/article/view/3174/3168 |
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