Customer’s Adoption Intentions toward Autonomous Delivery Vehicle Services: Extending DOI Theory with Social Awkwardness and Use Experience
The high demand and acute timeliness that characterizes instant delivery entail the challenges of high labor costs and an increase in courier traffic accidents. Autonomous delivery vehicles (ADVs) may serve as a key solution, with their attendant reduced labor input and higher efficiency. Customers...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Wiley
2023-01-01
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| Series: | Journal of Advanced Transportation |
| Online Access: | http://dx.doi.org/10.1155/2023/3440691 |
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