ANALYSIS OF SERIAL QUEUES LINKED WITH NON-SERIAL SERVICE CHANNELS CHARACTERIZED BY FEEDBACK AND CUSTOMERS’ BEHAVIOUR

ANALYSIS OF SERIAL QUEUES LINKED WITH NON-SERIAL SERVICE CHANNELS CHARACTERIZED BY FEEDBACK AND CUSTOMERS’ BEHAVIOUR

This research primarily presents a model involving R-serial service channels connected to S non-serial service channels. Feedback mechanisms are applied to the serial queues, while balking and reneging behaviors, triggered by urgent calls/messages or customer impatience, are analyzed in both seria...

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Bibliographic Details
Main Authors: Sangeeta, Man Singh, Deepak Gupta
Format: Article
Language:English
Published: Institute of Mechanics of Continua and Mathematical Sciences 2024-11-01
Series:Journal of Mechanics of Continua and Mathematical Sciences
Subjects:
differential-difference equations
exponential
impatient behaviour
poisson
probabilities
queue discipline
service channels
steady-state
urgent message
waiting space
Online Access:https://jmcms.s3.amazonaws.com/wp-content/uploads/2024/11/12063137/jmcms-2411013-Analysis-of-Serial-Queues-linked-SM-MS-1.pdf
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