Communicating Museums: A Textual Analysis of Content and Interaction Management

Museums, through their institutional discourses, are playing an important but sometimes neglected role in enforcing social practices and creating social identities. With the new digital era, museums had to adapt to new forms of communication: in an environment that, at least, gives everybody an equa...

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Main Author: Monica Bira
Format: Article
Language:English
Published: Cognitione Foundation for the Dissemination of Knowledge and Science 2018-01-01
Series:Journal of Entrepreneurship, Management and Innovation
Subjects:
Online Access: http://jemi.edu.pl/uploadedFiles/file/all-issues/vol14/issue4/JEMI_Vol14_Issue4_2018_Article4.pdf
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author Monica Bira
author_facet Monica Bira
author_sort Monica Bira
collection DOAJ
description Museums, through their institutional discourses, are playing an important but sometimes neglected role in enforcing social practices and creating social identities. With the new digital era, museums had to adapt to new forms of communication: in an environment that, at least, gives everybody an equal voice, museums managed to communicate themselves without renouncing their position of depositaries of knowledge and authority. By analyzing online communication, through content management and interaction management (on websites, Facebook pages) the current study aims to explore the mechanisms enabling museums to convey information about their specific features (space, access, learning and interpreting) while retaining a main role not only as communicators, but also as actors reinforcing the larger system of beliefs and knowledge that govern what counts as right or wrong, good or bad, normal or abnormal, in a particular society. Thus, by combining communication seen as a management tool and textual analysis, this study illustrates the application of diverse qualitative research methods in the fields of management, and, specifically, in the field of communication management.
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spelling doaj-art-ef45daca5da0471c867785e3098f546e2025-01-03T00:17:36ZengCognitione Foundation for the Dissemination of Knowledge and ScienceJournal of Entrepreneurship, Management and Innovation2299-73262018-01-0144638010.7341/20181443Communicating Museums: A Textual Analysis of Content and Interaction ManagementMonica Bira0 Ph.D., National University of Political Studies and Public Administration/Bvd. Expozitiei, No. 30 A, Bucharest, Romania Museums, through their institutional discourses, are playing an important but sometimes neglected role in enforcing social practices and creating social identities. With the new digital era, museums had to adapt to new forms of communication: in an environment that, at least, gives everybody an equal voice, museums managed to communicate themselves without renouncing their position of depositaries of knowledge and authority. By analyzing online communication, through content management and interaction management (on websites, Facebook pages) the current study aims to explore the mechanisms enabling museums to convey information about their specific features (space, access, learning and interpreting) while retaining a main role not only as communicators, but also as actors reinforcing the larger system of beliefs and knowledge that govern what counts as right or wrong, good or bad, normal or abnormal, in a particular society. Thus, by combining communication seen as a management tool and textual analysis, this study illustrates the application of diverse qualitative research methods in the fields of management, and, specifically, in the field of communication management. http://jemi.edu.pl/uploadedFiles/file/all-issues/vol14/issue4/JEMI_Vol14_Issue4_2018_Article4.pdf toys museumcommunication managementcontent managementtextual analysis
spellingShingle Monica Bira
Communicating Museums: A Textual Analysis of Content and Interaction Management
Journal of Entrepreneurship, Management and Innovation
toys museum
communication management
content management
textual analysis
title Communicating Museums: A Textual Analysis of Content and Interaction Management
title_full Communicating Museums: A Textual Analysis of Content and Interaction Management
title_fullStr Communicating Museums: A Textual Analysis of Content and Interaction Management
title_full_unstemmed Communicating Museums: A Textual Analysis of Content and Interaction Management
title_short Communicating Museums: A Textual Analysis of Content and Interaction Management
title_sort communicating museums a textual analysis of content and interaction management
topic toys museum
communication management
content management
textual analysis
url http://jemi.edu.pl/uploadedFiles/file/all-issues/vol14/issue4/JEMI_Vol14_Issue4_2018_Article4.pdf
work_keys_str_mv AT monicabira communicatingmuseumsatextualanalysisofcontentandinteractionmanagement