The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase Intentions

As a leading source of consumer knowledge, eWOM has been expanding and diversifying across various formats and platforms; yet social media has proven to be an especially effective platform for eWOM and remains one of the most significant sources of information. This study, therefore, reinforces the...

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Main Authors: Omar Hasan Mansoor Ali, Aayed Qasem
Format: Article
Language:Arabic
Published: Taez University 2025-07-01
Series:مجلة العلوم التربوية والدراسات الإنسانية سلسلة الآداب والعلوم التربوية والإنسانية والتطبيقية
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Online Access:https://hesj.org/ojs/index.php/hesj/article/view/1514
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author Omar Hasan Mansoor Ali
Aayed Qasem
author_facet Omar Hasan Mansoor Ali
Aayed Qasem
author_sort Omar Hasan Mansoor Ali
collection DOAJ
description As a leading source of consumer knowledge, eWOM has been expanding and diversifying across various formats and platforms; yet social media has proven to be an especially effective platform for eWOM and remains one of the most significant sources of information. This study, therefore, reinforces the existing body of knowledge related to the impact of eWOM on consumer purchasing intentions in least developed countries. The main purpose of this study is to investigate the influence of eWOM in SM determinants (i.e., altruism, tie strength, information credibility, needs of information, attitude towards information, and information adoption) on purchase intentions. To do so, the study employed convenience sampling, concentrating on Yemeni participants aged (18) and above who engage in social media. Online survey invitations were disseminated over various social media platforms. A total of 428 questionnaires were collected; yet only (344) were usable for statistical analysis using SPSS (27) and Jamovi (2.3). The findings indicated that Yemeni consumers demonstrated favourable impressions of eWOM in SM and recognised its significant role in altering their purchase intentions. The results of path analysis within the SEM indicated that altruism, needs of information, attitudes towards information, and information adoption exert positive effects on purchase intentions.
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publishDate 2025-07-01
publisher Taez University
record_format Article
series مجلة العلوم التربوية والدراسات الإنسانية سلسلة الآداب والعلوم التربوية والإنسانية والتطبيقية
spelling doaj-art-ee4d08ee90214a53bef09fa63171d1652025-08-20T03:40:50ZaraTaez Universityمجلة العلوم التربوية والدراسات الإنسانية سلسلة الآداب والعلوم التربوية والإنسانية والتطبيقية2617-59082709-03022025-07-014810.55074/hesj.vi48.1514The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase IntentionsOmar Hasan Mansoor Ali0Aayed Qasem1Assistant Teacher, Marketing Department Taiz University, Turba BranchAssociate Professor, Marketing Department Taiz UniversityAs a leading source of consumer knowledge, eWOM has been expanding and diversifying across various formats and platforms; yet social media has proven to be an especially effective platform for eWOM and remains one of the most significant sources of information. This study, therefore, reinforces the existing body of knowledge related to the impact of eWOM on consumer purchasing intentions in least developed countries. The main purpose of this study is to investigate the influence of eWOM in SM determinants (i.e., altruism, tie strength, information credibility, needs of information, attitude towards information, and information adoption) on purchase intentions. To do so, the study employed convenience sampling, concentrating on Yemeni participants aged (18) and above who engage in social media. Online survey invitations were disseminated over various social media platforms. A total of 428 questionnaires were collected; yet only (344) were usable for statistical analysis using SPSS (27) and Jamovi (2.3). The findings indicated that Yemeni consumers demonstrated favourable impressions of eWOM in SM and recognised its significant role in altering their purchase intentions. The results of path analysis within the SEM indicated that altruism, needs of information, attitudes towards information, and information adoption exert positive effects on purchase intentions.https://hesj.org/ojs/index.php/hesj/article/view/1514Purchase intentionelectronic word of mouth (eWOM)social mediaeWOM in SM
spellingShingle Omar Hasan Mansoor Ali
Aayed Qasem
The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase Intentions
مجلة العلوم التربوية والدراسات الإنسانية سلسلة الآداب والعلوم التربوية والإنسانية والتطبيقية
Purchase intention
electronic word of mouth (eWOM)
social media
eWOM in SM
title The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase Intentions
title_full The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase Intentions
title_fullStr The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase Intentions
title_full_unstemmed The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase Intentions
title_short The Influence of Electronic Word of Mouth in Social Media on Yemeni Consumers’ Purchase Intentions
title_sort influence of electronic word of mouth in social media on yemeni consumers purchase intentions
topic Purchase intention
electronic word of mouth (eWOM)
social media
eWOM in SM
url https://hesj.org/ojs/index.php/hesj/article/view/1514
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