The combination of WebQual 4.0, LibQual, and Importance Performance Analysis for evaluating the quality of the Universitas Trunojoyo Madura library website
Introduction. This study evaluates the quality of the Universitas Trunojoyo Madura library website and services The research aims to assess user satisfaction, identify areas for improvement, and provide recommendations to enhance service quality. These findings are essential in ensuring that the lib...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universitas Gadjah Mada
2025-06-01
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| Series: | Berkala Ilmu Perpustakaan dan Informasi |
| Subjects: | |
| Online Access: | https://jurnal.ugm.ac.id/v3/BIP/article/view/11854 |
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