The combination of WebQual 4.0, LibQual, and Importance Performance Analysis for evaluating the quality of the Universitas Trunojoyo Madura library website

Introduction. This study evaluates the quality of the Universitas Trunojoyo Madura library website and services The research aims to assess user satisfaction, identify areas for improvement, and provide recommendations to enhance service quality. These findings are essential in ensuring that the lib...

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Bibliographic Details
Main Authors: Wahyudi Agustiono, Novi Prastiti, Zalina Oktavia Erlinda
Format: Article
Language:English
Published: Universitas Gadjah Mada 2025-06-01
Series:Berkala Ilmu Perpustakaan dan Informasi
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Online Access:https://jurnal.ugm.ac.id/v3/BIP/article/view/11854
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