Mediating effect of mobile banking trust on information and system quality

In the context of mobile banking services, trust emerges as a pivotal factor influencing both the acceptance and utilisation of these services, significantly shaping customers' confidence in their usage. Existing literature proposes that trust operates as a mediator in the connection between cu...

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Bibliographic Details
Main Author: Marko van Deventer
Format: Article
Language:English
Published: University of Warsaw 2024-01-01
Series:Journal of Marketing and Consumer Behaviour in Emerging Markets
Subjects:
Online Access:https://press.wz.uw.edu.pl/jmcbem/vol2024/iss1/1/
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