Logistic Service Improvement Parameters for Postal Service Providers Using Analytical Hierarchy Process and Quality Function Deployment

Postal services have re-emerged across numerous emerging economies worldwide as essential logistics providers, harnessing their vast coverage and dependability in the face of expanding e-commerce platforms and technological innovations. This study investigates India Post, one of the largest postal n...

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Bibliographic Details
Main Authors: Nisa James, Anish K. P. Kumar, Robert Jeyakumar Nathan
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Economies
Subjects:
Online Access:https://www.mdpi.com/2227-7099/13/5/120
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