The impact of ambidexterity on robotic process automation implementation strategy in service enterprises
Abstract Robotic Process Automation (RPA) has gained increasing significance in recent years. RPA leverages software bots to automate repetitive business processes traditionally performed by humans, making it one of the easiest, least invasive, and fastest automation approaches. Publications on the...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SpringerOpen
2024-01-01
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| Series: | Future Business Journal |
| Subjects: | |
| Online Access: | https://doi.org/10.1186/s43093-023-00296-z |
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