A review of university chatbots for student support: FAQs and beyond
Abstract Within the university sector, student recruitment and enrolment are key strategies as institutions strive to attract, retain and engage students. This strategy is underpinned by the provision of services, applications and technologies that facilitate lecturing and support staff. Universitie...
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Main Authors: | Kevin Peyton, Saritha Unnikrishnan, Brian Mulligan |
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Format: | Article |
Language: | English |
Published: |
Springer
2025-01-01
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Series: | Discover Education |
Online Access: | https://doi.org/10.1007/s44217-025-00397-7 |
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