A review of university chatbots for student support: FAQs and beyond

Abstract Within the university sector, student recruitment and enrolment are key strategies as institutions strive to attract, retain and engage students. This strategy is underpinned by the provision of services, applications and technologies that facilitate lecturing and support staff. Universitie...

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Bibliographic Details
Main Authors: Kevin Peyton, Saritha Unnikrishnan, Brian Mulligan
Format: Article
Language:English
Published: Springer 2025-01-01
Series:Discover Education
Online Access:https://doi.org/10.1007/s44217-025-00397-7
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