APA (7th ed.) Citation

Peyton, K., Unnikrishnan, S., & Mulligan, B. A review of university chatbots for student support: FAQs and beyond. Springer.

Chicago Style (17th ed.) Citation

Peyton, Kevin, Saritha Unnikrishnan, and Brian Mulligan. A Review of University Chatbots for Student Support: FAQs and Beyond. Springer.

MLA (9th ed.) Citation

Peyton, Kevin, et al. A Review of University Chatbots for Student Support: FAQs and Beyond. Springer.