Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitations
Abstract Aim To examine faculty perceptions of artificial intelligence (AI) chatbots in nursing education, focusing on their usage patterns, perceived benefits, and limitations. Design A cross-sectional study. Methods The study surveyed nursing faculty from Jordan and the United States using a self-...
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| Format: | Article |
| Language: | English |
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BMC
2025-04-01
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| Series: | BMC Nursing |
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| Online Access: | https://doi.org/10.1186/s12912-025-03082-0 |
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| author | Zyad T. Saleh Majdi Rababa Rami A. Elshatarat Muna Alharbi Bandar Naffaa Alhumaidi Majed S. Al-Za’areer Reem Ahmad Jarrad Tahany Fareed Al Niarat Wesam T. Almagharbeh Khaled Mohammed Al-Sayaghi Doaa El Sayed Fadila |
| author_facet | Zyad T. Saleh Majdi Rababa Rami A. Elshatarat Muna Alharbi Bandar Naffaa Alhumaidi Majed S. Al-Za’areer Reem Ahmad Jarrad Tahany Fareed Al Niarat Wesam T. Almagharbeh Khaled Mohammed Al-Sayaghi Doaa El Sayed Fadila |
| author_sort | Zyad T. Saleh |
| collection | DOAJ |
| description | Abstract Aim To examine faculty perceptions of artificial intelligence (AI) chatbots in nursing education, focusing on their usage patterns, perceived benefits, and limitations. Design A cross-sectional study. Methods The study surveyed nursing faculty from Jordan and the United States using a self-reported questionnaire. Data were analyzed using descriptive statistics and Multivariate Analysis of Covariance to assess variations in perceptions based on AI chatbot usage frequency and faculty characteristics. Results Among 474 faculty members, 82.5% were familiar with at least one AI chatbot. Faculty generally acknowledged the benefits of AI chatbots, including enhanced teaching experiences, improved student engagement, support for independent learning, and quick access to medical knowledge. However, concerns about misinformation, reduced faculty-student interaction, and inadequacies in addressing complex clinical scenarios were prevalent. Legal and ethical issues, particularly the risk of misuse of AI-generated information, were also highlighted. Frequent AI chatbot users demonstrated significantly greater awareness of both the advantages and limitations of AI chatbots compared to infrequent users. Conclusion Frequent users demonstrated greater awareness of both the advantages and challenges of AI chatbots, highlighting the role of hands-on experience in shaping adoption. However, faculty adoption is primarily driven by perceived benefits rather than limitations, emphasizing the need to showcase practical advantages while addressing concerns. Implications To enhance faculty adoption of AI chatbots in nursing education, institutions should focus on demonstrating their practical benefits while addressing concerns through targeted training and ethical guidelines. Providing hands-on experience and structured exposure can increase faculty confidence, reinforcing both the usefulness of AI chatbots and strategies to mitigate their limitations. Future research may examine the effectiveness of hands-on training programs in shaping faculty perceptions and adoption behaviors, providing valuable insights for enhancing AI integration in nursing education. |
| format | Article |
| id | doaj-art-e0d897c5ed6f4054821506d55f28aa2a |
| institution | DOAJ |
| issn | 1472-6955 |
| language | English |
| publishDate | 2025-04-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Nursing |
| spelling | doaj-art-e0d897c5ed6f4054821506d55f28aa2a2025-08-20T03:18:22ZengBMCBMC Nursing1472-69552025-04-0124111310.1186/s12912-025-03082-0Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitationsZyad T. Saleh0Majdi Rababa1Rami A. Elshatarat2Muna Alharbi3Bandar Naffaa Alhumaidi4Majed S. Al-Za’areer5Reem Ahmad Jarrad6Tahany Fareed Al Niarat7Wesam T. Almagharbeh8Khaled Mohammed Al-Sayaghi9Doaa El Sayed Fadila10Department of Clinical Nursing, School of Nursing, The University of JordanDepartment of Adult Health Nursing, Faculty of Nursing, The Hashemite UniversityDepartment of Medical and Surgical Nursing, College of Nursing, Taibah UniversityCommunity Nursing and Healthcare Department, Faculty of Nursing, Umm Al-Qura UniversityDepartment of Community Health Nursing, College of Nursing, Taibah UniversityDepartment of Nursing Management and Education, College of Health Science and Nursing, Al- Rayan CollegesDepartment of Clinical Nursing, School of Nursing, The University of JordanNursing Department, Faculty of Nursing, Applied Science Private UniversityMedical and Surgical Nursing Department, Faculty of Nursing, University of TabukNursing Division, Faculty of Medicine and Health Sciences, Sana’a UniversityDepartment of Community Health Nursing, College of Nursing, Taibah UniversityAbstract Aim To examine faculty perceptions of artificial intelligence (AI) chatbots in nursing education, focusing on their usage patterns, perceived benefits, and limitations. Design A cross-sectional study. Methods The study surveyed nursing faculty from Jordan and the United States using a self-reported questionnaire. Data were analyzed using descriptive statistics and Multivariate Analysis of Covariance to assess variations in perceptions based on AI chatbot usage frequency and faculty characteristics. Results Among 474 faculty members, 82.5% were familiar with at least one AI chatbot. Faculty generally acknowledged the benefits of AI chatbots, including enhanced teaching experiences, improved student engagement, support for independent learning, and quick access to medical knowledge. However, concerns about misinformation, reduced faculty-student interaction, and inadequacies in addressing complex clinical scenarios were prevalent. Legal and ethical issues, particularly the risk of misuse of AI-generated information, were also highlighted. Frequent AI chatbot users demonstrated significantly greater awareness of both the advantages and limitations of AI chatbots compared to infrequent users. Conclusion Frequent users demonstrated greater awareness of both the advantages and challenges of AI chatbots, highlighting the role of hands-on experience in shaping adoption. However, faculty adoption is primarily driven by perceived benefits rather than limitations, emphasizing the need to showcase practical advantages while addressing concerns. Implications To enhance faculty adoption of AI chatbots in nursing education, institutions should focus on demonstrating their practical benefits while addressing concerns through targeted training and ethical guidelines. Providing hands-on experience and structured exposure can increase faculty confidence, reinforcing both the usefulness of AI chatbots and strategies to mitigate their limitations. Future research may examine the effectiveness of hands-on training programs in shaping faculty perceptions and adoption behaviors, providing valuable insights for enhancing AI integration in nursing education.https://doi.org/10.1186/s12912-025-03082-0Nursing educationArtificial intelligenceChatbotsFaculty perceptionsEducational technologyBenefits |
| spellingShingle | Zyad T. Saleh Majdi Rababa Rami A. Elshatarat Muna Alharbi Bandar Naffaa Alhumaidi Majed S. Al-Za’areer Reem Ahmad Jarrad Tahany Fareed Al Niarat Wesam T. Almagharbeh Khaled Mohammed Al-Sayaghi Doaa El Sayed Fadila Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitations BMC Nursing Nursing education Artificial intelligence Chatbots Faculty perceptions Educational technology Benefits |
| title | Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitations |
| title_full | Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitations |
| title_fullStr | Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitations |
| title_full_unstemmed | Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitations |
| title_short | Exploring faculty perceptions and concerns regarding artificial intelligence Chatbots in nursing education: potential benefits and limitations |
| title_sort | exploring faculty perceptions and concerns regarding artificial intelligence chatbots in nursing education potential benefits and limitations |
| topic | Nursing education Artificial intelligence Chatbots Faculty perceptions Educational technology Benefits |
| url | https://doi.org/10.1186/s12912-025-03082-0 |
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