Patient Satisfaction with the Mawiidi Hospital Appointment Scheduling Application: Insights from the Information Systems Success Model and Technology Acceptance Model in a Moroccan Healthcare Setting

Patient Satisfaction with the Mawiidi Hospital Appointment Scheduling Application: Insights from the Information Systems Success Model and Technology Acceptance Model in a Moroccan Healthcare Setting

This article aims to find the determinants that affect patient satisfaction regarding the Mawiidi public portal in Moroccan public hospitals and assess its outpatient online booking system effectiveness using a model that integrates the Technology Acceptance Model (TAM) with the Information Systems...

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Bibliographic Details
Main Authors: Abdelaziz Ouajdouni, Khalid Chafik, Soukaina Allioui, Mourad Jbene
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Big Data and Cognitive Computing
Subjects:
user satisfaction
system quality
information quality
ease of use
trust
privacy
Online Access:https://www.mdpi.com/2504-2289/8/12/180
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