Commitment: a ‘contagious’ feeling between employees and customers in banking sector

This present paper tries to investigate relationship between dimensions of organizational commitment (OC) and brand commitment (BC) based on Allen and Meyer (1990) theory: affective, continuous and normative commitment. Population (443 people) of the present study included employees and customers fr...

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Bibliographic Details
Main Authors: Bilal Bourkha, Younes Belfellah, Victor Nasser Harkat
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2017-07-01
Series:Geopolitics under Globalization
Subjects:
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/9497/GG_2017_02_Harkat.pdf
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