Towards Future Customer Experience: Trends and Innovation in Retail
Retail companies today face new challenges with more intensified competition due to the accelerated pace of technological change, more sophisticated management practices, and industry consolidation. Hence, retail companies have shifted their focus from not only boosting sales but also to ways of at...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
National Research University Higher School of Economics
2016-09-01
|
| Series: | Foresight and STI Governance |
| Subjects: | |
| Online Access: | https://foresight-journal.hse.ru/article/view/19214 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|