Elevating E-Service Standards in Bangladesh: Merging FAHP and TOPSIS for Strategic Online Business Solutions

The rapid expansion of Bangladesh’s digital economy has unlocked new opportunities for online businesses, but it has also heightened the challenges of delivering high-quality e-services in an increasingly competitive environment. While previous studies have largely focused on customer sat...

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Bibliographic Details
Main Authors: Farzana Tasnim, Tanjim Mahmud, Shefayatuj Johara Chowdhury, Tasnia Fahrin Choity, Aisha Ahmed, Mohammad Saeed Hasan Chowdhury, Mohammad Shahadat Hossain, Karl Andersson
Format: Article
Language:English
Published: IEEE 2025-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/10985902/
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