User groups: a simple way to increase customer retention

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Bibliographic Details
Main Authors:	Klaus Rosenthal, Jessica Hünnies-Stemann, Nadine Knefelkamp
Format:	Article
Language:	English
Published:	LLC "CPC "Business Perspectives" 2010-12-01
Series:	Innovative Marketing
Online Access:	https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/3648/im_en_2010_4_Rosenthal.pdf
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