Service Design for the Public Sector
This contribution examines the application of Service Design within the public sector, drawing on the challenges posed by the so-called wicked problems to understand its potential and limitations. By critically reflecting on the unique constraints and complexities of government services a...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Bologna University press
2025-01-01
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| Series: | DIID |
| Online Access: | https://www.diid.it/diid/index.php/diid/article/view/imbesi-mager-delia-belhaj-baldini |
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