BEHAVIORAL SEGMENTATION OF CUSTOMERS: RFM MODEL AND K-MEANS APPLICATION

The demand for building sustainable customer-company relationships within the context of fierce competition is increasing, in which lingerie is no exception. Segmentation is one of the methods to help businesses build long-term relationships with customers. The main goal of this study is to propose...

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Bibliographic Details
Main Authors: Thanh L.T.P., Liaw S.-Y., Hien N.T.
Format: Article
Language:English
Published: iVolga Press 2025-03-01
Series:Eurasia: Economics & Business
Subjects:
Online Access:http://econeurasia.com/issue-2025-03/article_02.pdf
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