A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile Devices

There is a growing debate in the literature regarding the tradeoffs between lab and field evaluation of mobile devices. This paper presents a comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices at large sports events. A lab experiment is rec...

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Main Authors: Xu Sun, Andrew May
Format: Article
Language:English
Published: Wiley 2013-01-01
Series:Advances in Human-Computer Interaction
Online Access:http://dx.doi.org/10.1155/2013/619767
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author Xu Sun
Andrew May
author_facet Xu Sun
Andrew May
author_sort Xu Sun
collection DOAJ
description There is a growing debate in the literature regarding the tradeoffs between lab and field evaluation of mobile devices. This paper presents a comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices at large sports events. A lab experiment is recommended when the testing focus is on the user interface and application-oriented usability related issues. However, the results suggest that a field experiment is more suitable for investigating a wider range of factors affecting the overall acceptability of the designed mobile service. Such factors include the system function and effects of actual usage contexts aspects. Where open and relaxed communication is important (e.g., where participant groups are naturally reticent to communicate), this is more readily promoted by the use of a field study.
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issn 1687-5893
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spelling doaj-art-cf9b854e388e404086a779d9873824562025-02-03T01:20:26ZengWileyAdvances in Human-Computer Interaction1687-58931687-59072013-01-01201310.1155/2013/619767619767A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile DevicesXu Sun0Andrew May1Science and Engineering, University of Nottingham Ningbo, 199 Taikang East Road, Ningbo 315100, ChinaLoughborough Design School, Loughborough University, Ashby Road, Loughborough, Leicestershire LE11 3TU, UKThere is a growing debate in the literature regarding the tradeoffs between lab and field evaluation of mobile devices. This paper presents a comparison of field-based and lab-based experiments to evaluate user experience of personalised mobile devices at large sports events. A lab experiment is recommended when the testing focus is on the user interface and application-oriented usability related issues. However, the results suggest that a field experiment is more suitable for investigating a wider range of factors affecting the overall acceptability of the designed mobile service. Such factors include the system function and effects of actual usage contexts aspects. Where open and relaxed communication is important (e.g., where participant groups are naturally reticent to communicate), this is more readily promoted by the use of a field study.http://dx.doi.org/10.1155/2013/619767
spellingShingle Xu Sun
Andrew May
A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile Devices
Advances in Human-Computer Interaction
title A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile Devices
title_full A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile Devices
title_fullStr A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile Devices
title_full_unstemmed A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile Devices
title_short A Comparison of Field-Based and Lab-Based Experiments to Evaluate User Experience of Personalised Mobile Devices
title_sort comparison of field based and lab based experiments to evaluate user experience of personalised mobile devices
url http://dx.doi.org/10.1155/2013/619767
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