Enhancing MaaS user satisfaction through strategic marketing: The synergy of sustainability and service experience.

As urbanization intensifies and the need for sustainable transportation grows, Mobility as a Service (MaaS) emerges as a promising solution to urban mobility challenges. This study seeks to explore the underlying mechanisms of MaaS from a sustainability perspective and to assess its impact on servic...

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Bibliographic Details
Main Authors: LiYan Bu, Hong Chen, WeiCheng Pan, HeSen Li
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2025-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0316753
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