The Effect of Security, Convenience, and Effectiveness of Using BSI Mobile on Student Customers Satisfaction

The Effect of Security, Convenience, and Effectiveness of Using BSI Mobile on Student Customers Satisfaction

This study aims to describe the extent to which the safety, convenience, and effectiveness of using BSI Mobile affect the level of customer satisfaction with transactions. A total of 100 customers who actively use the service were selected as research samples with purposive sampling techniques. Prim...

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Bibliographic Details
Main Authors: Muhammad Gusti Farhan, Ade Ananto Terminanto
Format: Article
Language:English
Published: UIN Maulana Malik Ibrahim Malang 2025-07-01
Series:Maliki Islamic Economics Journal
Subjects:
security
convenience
effectiveness
customer satisfaction
bsi mobile
Online Access:https://ejournal.uin-malang.ac.id/index.php/m-iecjournal/article/view/29881
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