Exploring the challenges of AI-driven business intelligence systems in the Malaysian insurance industry [version 1; peer review: 2 approved]
Background Integrating Artificial Intelligence (AI) with Business Intelligence (BI) systems in the insurance industry holds the potential for enhanced operational efficiency, strategic decision-making, and improved customer experiences. However, the Malaysian insurance sector faces numerous challeng...
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| Main Authors: | Sharmila Ramachandaran, Bablu Kumar Dhar, Zubaidi Mahalley, Riska Nuraini |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
F1000 Research Ltd
2025-04-01
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| Series: | F1000Research |
| Subjects: | |
| Online Access: | https://f1000research.com/articles/14-452/v1 |
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