Exploring the challenges of AI-driven business intelligence systems in the Malaysian insurance industry [version 1; peer review: 2 approved]

Background Integrating Artificial Intelligence (AI) with Business Intelligence (BI) systems in the insurance industry holds the potential for enhanced operational efficiency, strategic decision-making, and improved customer experiences. However, the Malaysian insurance sector faces numerous challeng...

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Bibliographic Details
Main Authors: Sharmila Ramachandaran, Bablu Kumar Dhar, Zubaidi Mahalley, Riska Nuraini
Format: Article
Language:English
Published: F1000 Research Ltd 2025-04-01
Series:F1000Research
Subjects:
Online Access:https://f1000research.com/articles/14-452/v1
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