DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19

Public transportation usage in Delhi has declined, with the Delhi Metro having a significant share. However, due to fare hikes and COVID-19 restrictions, the DM's share has been decreasing further. To improve ridership, a study is being conducted to evaluate the DM's performance and identi...

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Main Authors: Salman KHURSHEED, Shagufta YASMIN
Format: Article
Language:English
Published: Silesian University of Technology 2024-09-01
Series:Scientific Journal of Silesian University of Technology. Series Transport
Subjects:
Online Access:https://sjsutst.polsl.pl/archives/2024/vol124/077_SJSUTST124_2024_Khursheed_Yasmin.pdf
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author Salman KHURSHEED
Shagufta YASMIN
author_facet Salman KHURSHEED
Shagufta YASMIN
author_sort Salman KHURSHEED
collection DOAJ
description Public transportation usage in Delhi has declined, with the Delhi Metro having a significant share. However, due to fare hikes and COVID-19 restrictions, the DM's share has been decreasing further. To improve ridership, a study is being conducted to evaluate the DM's performance and identify areas for improvement in passenger convenience and comfort. The Magenta line is investigated through an on-board survey to collect primary data. The survey covers commuter perceptions of safety & security, financial & economic factors, infrastructure & comfort and functional & operational features. The Relative Importance Index approach is used to analyse the data and evaluate DM performance. An ANN model is also presented to determine the factors influencing the choice to travel on the DM, with the “metro fare per trip” factor being a key consideration. Based on the analysis results, recommendations are made to improve the DM's performance. The study found that safety and security had the highest RII, followed by efficiency and viability, functional and operational features, infrastructure and comfort, and financial and economic factors. The subway fare had the lowest RII. The ANN model is adapted to understand the reasons behind low metro ridership.
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series Scientific Journal of Silesian University of Technology. Series Transport
spelling doaj-art-cac5d0bf37cc45b1bd9e921417a2bee42025-02-03T11:58:03ZengSilesian University of TechnologyScientific Journal of Silesian University of Technology. Series Transport0209-33242450-15492024-09-01124779110.20858/sjsutst.2024.124.6DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19Salman KHURSHEEDShagufta YASMINPublic transportation usage in Delhi has declined, with the Delhi Metro having a significant share. However, due to fare hikes and COVID-19 restrictions, the DM's share has been decreasing further. To improve ridership, a study is being conducted to evaluate the DM's performance and identify areas for improvement in passenger convenience and comfort. The Magenta line is investigated through an on-board survey to collect primary data. The survey covers commuter perceptions of safety & security, financial & economic factors, infrastructure & comfort and functional & operational features. The Relative Importance Index approach is used to analyse the data and evaluate DM performance. An ANN model is also presented to determine the factors influencing the choice to travel on the DM, with the “metro fare per trip” factor being a key consideration. Based on the analysis results, recommendations are made to improve the DM's performance. The study found that safety and security had the highest RII, followed by efficiency and viability, functional and operational features, infrastructure and comfort, and financial and economic factors. The subway fare had the lowest RII. The ANN model is adapted to understand the reasons behind low metro ridership.https://sjsutst.polsl.pl/archives/2024/vol124/077_SJSUTST124_2024_Khursheed_Yasmin.pdfdelhi metropost-covid-19public transportationperformance evaluationperformance indicators
spellingShingle Salman KHURSHEED
Shagufta YASMIN
DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19
Scientific Journal of Silesian University of Technology. Series Transport
delhi metro
post-covid-19
public transportation
performance evaluation
performance indicators
title DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19
title_full DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19
title_fullStr DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19
title_full_unstemmed DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19
title_short DIAGNOSTIC EVALUATION OF URBAN METRO TRANSIT SYSTEM POST-COVID-19
title_sort diagnostic evaluation of urban metro transit system post covid 19
topic delhi metro
post-covid-19
public transportation
performance evaluation
performance indicators
url https://sjsutst.polsl.pl/archives/2024/vol124/077_SJSUTST124_2024_Khursheed_Yasmin.pdf
work_keys_str_mv AT salmankhursheed diagnosticevaluationofurbanmetrotransitsystempostcovid19
AT shaguftayasmin diagnosticevaluationofurbanmetrotransitsystempostcovid19