A Comprehensive Evaluation of Machine Learning and Deep Learning Models for Churn Prediction

Churn prediction has become one of the core concepts in customer relationship management within the insurances, telecom, and internet service provider industries, which is essential in customer retention. Therefore, this study attempts to analyze the effectiveness of the advanced machine learning an...

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Bibliographic Details
Main Authors: Nabil M. AbdelAziz, Mostafa Bekheet, Ahmad Salah, Nissreen El-Saber, Wafaa T. AbdelMoneim
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:Information
Subjects:
Online Access:https://www.mdpi.com/2078-2489/16/7/537
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