A Comprehensive Evaluation of Machine Learning and Deep Learning Models for Churn Prediction
Churn prediction has become one of the core concepts in customer relationship management within the insurances, telecom, and internet service provider industries, which is essential in customer retention. Therefore, this study attempts to analyze the effectiveness of the advanced machine learning an...
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| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2025-06-01
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| Series: | Information |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2078-2489/16/7/537 |
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