Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method study

Objectives This study aimed to explore the perceptions of donation coordinators in Canada and understand how the COVID-19 pandemic impacted their work activities.Design A sequential mixed-method design incorporating a cross-sectional survey investigating demographic data, substance use and abuse and...

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Main Authors: Sonny Dhanani, Ken Lotherington, Vanessa Silva e Silva, Amina Silva, Alessandra Minervini, Kendra-Lee Dupuis
Format: Article
Language:English
Published: BMJ Publishing Group 2025-01-01
Series:BMJ Open
Online Access:https://bmjopen.bmj.com/content/15/1/e088626.full
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author Sonny Dhanani
Ken Lotherington
Vanessa Silva e Silva
Amina Silva
Alessandra Minervini
Kendra-Lee Dupuis
author_facet Sonny Dhanani
Ken Lotherington
Vanessa Silva e Silva
Amina Silva
Alessandra Minervini
Kendra-Lee Dupuis
author_sort Sonny Dhanani
collection DOAJ
description Objectives This study aimed to explore the perceptions of donation coordinators in Canada and understand how the COVID-19 pandemic impacted their work activities.Design A sequential mixed-method design incorporating a cross-sectional survey investigating demographic data, substance use and abuse and perceived stress related to the pandemic and semistructured qualitative interviews to further investigate those.Setting Organ donation organisations across Canada.Participants Canadian organ and tissue donation coordinators working within deceased donation programmes. Participants were recruited using a purposive sampling technique for the survey and qualitative interviews. Recruitment and data collection took place between January 2022 and March 2023.Analysis The data were analysed using descriptive statistics for the quantitative findings and content analysis for the qualitative data.Results Of the 175 available coordinators, 120 participated in the survey, and 39 participated in the qualitative interviews. The great majority were female (n=98; 81.7%), registered nurses (n=117; 97.5%) and on average 42 years old (SD=9.64). The survey result for perceived stress showed that, on average, coordinators did not experience high stress levels during the pandemic. We also identified an increase in the consumption of substances to manage workplace stress near the pandemic’s beginning. The qualitative interviews yielded two main themes (Personal Life Changes and Workplace Adjustments) in which coordinators reported their views on challenges with uncertainties, effects on their personal lives, redeployment, stressors and among others.Conclusion Our study’s results provide a comprehensive understanding of the perceptions and experiences of coordinators in Canada during the COVID-19 pandemic. Using a combination of methods, we identified various ways coordinators were affected by the pandemic in their personal and professional lives. These findings highlight the need to support the development of adaptive strategies and promote resilience during crises.
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spelling doaj-art-c3c757117b754bccbbe221da840c42832025-01-15T00:45:10ZengBMJ Publishing GroupBMJ Open2044-60552025-01-0115110.1136/bmjopen-2024-088626Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method studySonny Dhanani0Ken Lotherington1Vanessa Silva e Silva2Amina Silva3Alessandra Minervini4Kendra-Lee Dupuis5Pediatric Critical Care, Department of Pediatrics, University of Ottawa, Ottawa, Ontario, CanadaCanadian Blood Services, Ottawa, Ontario, CanadaSchool of Nursing, Brock University, St Catherines, Ontario, CanadaResearch Institute, Children`s Hospital of Eastern Ontario, Ottawa, Ontario, CanadaFederal University of Sao Paulo, Sao Paulo, BrazilNursing, Brock University, St. Catharines, Ontario, CanadaObjectives This study aimed to explore the perceptions of donation coordinators in Canada and understand how the COVID-19 pandemic impacted their work activities.Design A sequential mixed-method design incorporating a cross-sectional survey investigating demographic data, substance use and abuse and perceived stress related to the pandemic and semistructured qualitative interviews to further investigate those.Setting Organ donation organisations across Canada.Participants Canadian organ and tissue donation coordinators working within deceased donation programmes. Participants were recruited using a purposive sampling technique for the survey and qualitative interviews. Recruitment and data collection took place between January 2022 and March 2023.Analysis The data were analysed using descriptive statistics for the quantitative findings and content analysis for the qualitative data.Results Of the 175 available coordinators, 120 participated in the survey, and 39 participated in the qualitative interviews. The great majority were female (n=98; 81.7%), registered nurses (n=117; 97.5%) and on average 42 years old (SD=9.64). The survey result for perceived stress showed that, on average, coordinators did not experience high stress levels during the pandemic. We also identified an increase in the consumption of substances to manage workplace stress near the pandemic’s beginning. The qualitative interviews yielded two main themes (Personal Life Changes and Workplace Adjustments) in which coordinators reported their views on challenges with uncertainties, effects on their personal lives, redeployment, stressors and among others.Conclusion Our study’s results provide a comprehensive understanding of the perceptions and experiences of coordinators in Canada during the COVID-19 pandemic. Using a combination of methods, we identified various ways coordinators were affected by the pandemic in their personal and professional lives. These findings highlight the need to support the development of adaptive strategies and promote resilience during crises.https://bmjopen.bmj.com/content/15/1/e088626.full
spellingShingle Sonny Dhanani
Ken Lotherington
Vanessa Silva e Silva
Amina Silva
Alessandra Minervini
Kendra-Lee Dupuis
Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method study
BMJ Open
title Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method study
title_full Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method study
title_fullStr Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method study
title_full_unstemmed Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method study
title_short Understanding the work-related challenges of organ and tissue donation coordinators during the COVID-19 pandemic: a mixed-method study
title_sort understanding the work related challenges of organ and tissue donation coordinators during the covid 19 pandemic a mixed method study
url https://bmjopen.bmj.com/content/15/1/e088626.full
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