Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees
In the present contribution, we examined the application of procedural fairness in the resolution of ethnic-cultural (EC) issues, which are issues relating to ethnic, cultural, and linguistic matters. We hypothesized that EC procedural fairness perceptions contribute to effective diversity managemen...
Saved in:
| Main Authors: | , , , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Frontiers Media S.A.
2025-04-01
|
| Series: | Frontiers in Psychology |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1445469/full |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1850187042608119808 |
|---|---|
| author | Kim Dierckx Hilde Depauw Tessa Haesevoets Barbara Valcke Thomas Van Roey Bart Van de Putte David De Cremer Crizelle Els Alain Van Hiel |
| author_facet | Kim Dierckx Hilde Depauw Tessa Haesevoets Barbara Valcke Thomas Van Roey Bart Van de Putte David De Cremer Crizelle Els Alain Van Hiel |
| author_sort | Kim Dierckx |
| collection | DOAJ |
| description | In the present contribution, we examined the application of procedural fairness in the resolution of ethnic-cultural (EC) issues, which are issues relating to ethnic, cultural, and linguistic matters. We hypothesized that EC procedural fairness perceptions contribute to effective diversity management because they are positively related to job satisfaction among minority group employees. We further theorized that this relationship is mediated by organizational identification. What makes the present study particularly unique is that we employ a dual focus, by examining the perceptions of both minority and majority group members. Two field studies (total N = 2,059; 26.3% minority members) and a longitudinal field survey (N = 265 minority members) supported our predictions. In Study 1, we consistently found that minority employees’ EC procedural fairness perceptions were positively associated with job satisfaction. Moreover, organizational identification fully mediated this relationship. Interestingly, similar positive responses to EC procedural fairness were observed among majority group employees. Study 2 sampled minority employees working in various countries and industrial sectors on two different measurement occasions. Multilevel mediation analyses provided further support for the mediating role of organizational identification. Finally, Study 3 sampled minority and majority group assembly line workers pertaining to various ethnically diverse teams. In line with Study 1, our multilevel analyses revealed that EC procedural fairness perceptions were related to enhanced job satisfaction (through organizational identification) among minority and majority group employees. Taken together, the present results highlight that procedural fairness can be implemented to resolve ethnic-cultural issues in today’s super-diverse organizations, and by doing so, they emphasize the potential of procedural fairness for organizational diversity management. |
| format | Article |
| id | doaj-art-c01e66d2c90240c7a18e7f22ab891ade |
| institution | OA Journals |
| issn | 1664-1078 |
| language | English |
| publishDate | 2025-04-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj-art-c01e66d2c90240c7a18e7f22ab891ade2025-08-20T02:16:11ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-04-011610.3389/fpsyg.2025.14454691445469Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employeesKim Dierckx0Hilde Depauw1Tessa Haesevoets2Barbara Valcke3Thomas Van Roey4Bart Van de Putte5David De Cremer6Crizelle Els7Alain Van Hiel8Department of Developmental, Personality, and Social Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, BelgiumDepartment of Developmental, Personality, and Social Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, BelgiumDepartment of Developmental, Personality, and Social Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, BelgiumDepartment of Developmental, Personality, and Social Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, BelgiumDepartment of Sociology, Faculty of Political and Social Sciences, Ghent University, Ghent, BelgiumDepartment of Sociology, Faculty of Political and Social Sciences, Ghent University, Ghent, BelgiumD’Amore-McKim School of Business, Northeastern University, Boston, MA, United StatesWorkwell Research Unit, North-West University, Potchefstroom, South AfricaDepartment of Developmental, Personality, and Social Psychology, Faculty of Psychology and Educational Sciences, Ghent University, Ghent, BelgiumIn the present contribution, we examined the application of procedural fairness in the resolution of ethnic-cultural (EC) issues, which are issues relating to ethnic, cultural, and linguistic matters. We hypothesized that EC procedural fairness perceptions contribute to effective diversity management because they are positively related to job satisfaction among minority group employees. We further theorized that this relationship is mediated by organizational identification. What makes the present study particularly unique is that we employ a dual focus, by examining the perceptions of both minority and majority group members. Two field studies (total N = 2,059; 26.3% minority members) and a longitudinal field survey (N = 265 minority members) supported our predictions. In Study 1, we consistently found that minority employees’ EC procedural fairness perceptions were positively associated with job satisfaction. Moreover, organizational identification fully mediated this relationship. Interestingly, similar positive responses to EC procedural fairness were observed among majority group employees. Study 2 sampled minority employees working in various countries and industrial sectors on two different measurement occasions. Multilevel mediation analyses provided further support for the mediating role of organizational identification. Finally, Study 3 sampled minority and majority group assembly line workers pertaining to various ethnically diverse teams. In line with Study 1, our multilevel analyses revealed that EC procedural fairness perceptions were related to enhanced job satisfaction (through organizational identification) among minority and majority group employees. Taken together, the present results highlight that procedural fairness can be implemented to resolve ethnic-cultural issues in today’s super-diverse organizations, and by doing so, they emphasize the potential of procedural fairness for organizational diversity management.https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1445469/fullethnic-cultural procedural fairnesscollective procedural fairness (CPF) modeldiversity managementorganizational identificationjob satisfaction |
| spellingShingle | Kim Dierckx Hilde Depauw Tessa Haesevoets Barbara Valcke Thomas Van Roey Bart Van de Putte David De Cremer Crizelle Els Alain Van Hiel Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees Frontiers in Psychology ethnic-cultural procedural fairness collective procedural fairness (CPF) model diversity management organizational identification job satisfaction |
| title | Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees |
| title_full | Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees |
| title_fullStr | Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees |
| title_full_unstemmed | Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees |
| title_short | Ethnic-cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees |
| title_sort | ethnic cultural procedural fairness effects on organizational identification and job satisfaction among minority and majority employees |
| topic | ethnic-cultural procedural fairness collective procedural fairness (CPF) model diversity management organizational identification job satisfaction |
| url | https://www.frontiersin.org/articles/10.3389/fpsyg.2025.1445469/full |
| work_keys_str_mv | AT kimdierckx ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT hildedepauw ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT tessahaesevoets ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT barbaravalcke ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT thomasvanroey ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT bartvandeputte ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT daviddecremer ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT crizelleels ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees AT alainvanhiel ethnicculturalproceduralfairnesseffectsonorganizationalidentificationandjobsatisfactionamongminorityandmajorityemployees |