Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM method

The quality of MOOCs is influenced by multiple factors. This paper proposes a new method, I-DEMATEL-ISM, which combines intuitionistic fuzzy sets with DEMATEL (Decision testing and evaluation laboratory) and ISM (Interpretive structural modeling), to analyze the relationships between these factors a...

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Main Authors: Liang Zhou, Mingyun Tang, Jian Liu
Format: Article
Language:English
Published: Elsevier 2025-12-01
Series:Systems and Soft Computing
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2772941925000389
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author Liang Zhou
Mingyun Tang
Jian Liu
author_facet Liang Zhou
Mingyun Tang
Jian Liu
author_sort Liang Zhou
collection DOAJ
description The quality of MOOCs is influenced by multiple factors. This paper proposes a new method, I-DEMATEL-ISM, which combines intuitionistic fuzzy sets with DEMATEL (Decision testing and evaluation laboratory) and ISM (Interpretive structural modeling), to analyze the relationships between these factors and identify strategies for improving MOOC quality. In the first, six key factors were selected through literature research and expert consultations. Then, the interrelationships between the six factors were analyzed. Finally, interpretive structural modeling was established. The analysis revealed that course teachers are fundamental factors, while course content and management are intermediate factors. Learning platforms, tasks, and materials are surface factors. Improving surface factors can enhance MOOC quality in the short term, while improving intermediate and fundamental factors can create a sustainable cycle of quality improvement.
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issn 2772-9419
language English
publishDate 2025-12-01
publisher Elsevier
record_format Article
series Systems and Soft Computing
spelling doaj-art-be35782f0c0648ee9283a9c071de30212025-08-20T02:40:32ZengElsevierSystems and Soft Computing2772-94192025-12-01720022010.1016/j.sasc.2025.200220Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM methodLiang Zhou0Mingyun Tang1Jian Liu2Corresponding author.; Anhui University of Science and Technology, ChinaAnhui University of Science and Technology, ChinaAnhui University of Science and Technology, ChinaThe quality of MOOCs is influenced by multiple factors. This paper proposes a new method, I-DEMATEL-ISM, which combines intuitionistic fuzzy sets with DEMATEL (Decision testing and evaluation laboratory) and ISM (Interpretive structural modeling), to analyze the relationships between these factors and identify strategies for improving MOOC quality. In the first, six key factors were selected through literature research and expert consultations. Then, the interrelationships between the six factors were analyzed. Finally, interpretive structural modeling was established. The analysis revealed that course teachers are fundamental factors, while course content and management are intermediate factors. Learning platforms, tasks, and materials are surface factors. Improving surface factors can enhance MOOC quality in the short term, while improving intermediate and fundamental factors can create a sustainable cycle of quality improvement.http://www.sciencedirect.com/science/article/pii/S2772941925000389MOOCQualityIntuitionistic fuzzy setDEMATELISM
spellingShingle Liang Zhou
Mingyun Tang
Jian Liu
Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM method
Systems and Soft Computing
MOOC
Quality
Intuitionistic fuzzy set
DEMATEL
ISM
title Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM method
title_full Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM method
title_fullStr Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM method
title_full_unstemmed Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM method
title_short Analysis of factors influencing MOOC quality based on I-DEMATEL-ISM method
title_sort analysis of factors influencing mooc quality based on i dematel ism method
topic MOOC
Quality
Intuitionistic fuzzy set
DEMATEL
ISM
url http://www.sciencedirect.com/science/article/pii/S2772941925000389
work_keys_str_mv AT liangzhou analysisoffactorsinfluencingmoocqualitybasedonidematelismmethod
AT mingyuntang analysisoffactorsinfluencingmoocqualitybasedonidematelismmethod
AT jianliu analysisoffactorsinfluencingmoocqualitybasedonidematelismmethod