Sentiment analysis of emoji fused reviews using machine learning and Bert
Abstract The usage of Natural Language Processing (NLP) technology powered by Artificial Intelligence in processing of customer feedback has helped in making critical decisions for business growth in the aviation sector. It is observed that in many of the cases, emojis and emoticons are found to con...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Nature Portfolio
2025-03-01
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| Series: | Scientific Reports |
| Subjects: | |
| Online Access: | https://doi.org/10.1038/s41598-025-92286-0 |
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