What can COVID‐19 teach us about patient satisfaction in the emergency department? A mixed‐methods approach
Abstract Objective The current study explored improved patient satisfaction scores at a single emergency department (ED) during the early phase of the COVID‐19 pandemic (March to May 2020). Methods A mixed‐methods design, integrating qualitative and quantitative data analyses, was employed to explor...
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| Main Authors: | Maureen O. Grissom, Morgan Farra, Eric S. Cruzen, Erin Barlow, Sanjey Gupta |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2021-04-01
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| Series: | Journal of the American College of Emergency Physicians Open |
| Subjects: | |
| Online Access: | https://doi.org/10.1002/emp2.12436 |
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