Tweeting Public Service Complaints
Many local governments have added new methods to report public service complaints like submitting a complaint on Twitter, hoping to expand access to more constituents. But who submits Twitter complaints, and how do those complaints compare to those submitted using other methods? I collect data on co...
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| Main Author: | |
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| Format: | Article |
| Language: | English |
| Published: |
HOPE
2023-05-01
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| Series: | Journal of Quantitative Description: Digital Media |
| Subjects: | |
| Online Access: | https://journalqd.org/article/view/3799 |
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