Perceived MOOC satisfaction: A review mining approach using machine learning and fine-tuned BERTs

This study investigates the application of machine learning and BERT models to identify topic categories in helpful online course reviews and uncover factors that influence the overall satisfaction of learners in massive open online courses (MOOCs). The research has three main objectives: (1) to ass...

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Bibliographic Details
Main Authors: Xieling Chen, Haoran Xie, Di Zou, Gary Cheng, Xiaohui Tao, Fu Lee Wang
Format: Article
Language:English
Published: Elsevier 2025-06-01
Series:Computers and Education: Artificial Intelligence
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666920X25000062
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