The influence of brand experience on brand loyalty in the electronic commerce sector: the mediating effect of brand association and brand trust

Businesses are increasingly focusing on brand experience due to its dual role in directly creating customer value and shaping customers’ perceptions of brand equity. This study investigates the impact of brand experience on brand equity in Vietnam’s e-commerce sector. Primary data were collected fro...

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Bibliographic Details
Main Authors: Vo Minh Sang, Mai Chi Cuong
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2440629
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