Assessment of Retrieval and Generative Chatbots in Tourism Information Service
Chatbots are essential for improving the customer experience on tourism websites, especially when it comes to arranging travel and offering precise information. The purpose of this study is to evaluate the effectiveness of generative and retrieval-based chatbots in the tourism information service. T...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Muhammadiyah Purwokerto
2025-03-01
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| Series: | Jurnal Informatika |
| Subjects: | |
| Online Access: | http://jurnalnasional.ump.ac.id/index.php/JUITA/article/view/24182 |
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