A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performance
Organizational trust significantly impacts various aspects of employee performance. Trust can be classified into two dimensions: horizontal trust (trust among peers), and vertical trust (trust in leadership and top management). Performance is commonly assessed through three dimensions: in-role (tas...
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| Format: | Article |
| Language: | English |
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UCOPress
2025-05-01
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| Series: | Psychology, Society & Education |
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| Online Access: | https://journals.uco.es/psye/article/view/17570 |
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| author | Luis Espinoza Sofía Ríos-Leal César Villacura-Herrera Fabián Pérez Hedy Acosta-Antognoni |
| author_facet | Luis Espinoza Sofía Ríos-Leal César Villacura-Herrera Fabián Pérez Hedy Acosta-Antognoni |
| author_sort | Luis Espinoza |
| collection | DOAJ |
| description |
Organizational trust significantly impacts various aspects of employee performance. Trust can be classified into two dimensions: horizontal trust (trust among peers), and vertical trust (trust in leadership and top management). Performance is commonly assessed through three dimensions: in-role (tasks specified in the job description), extra-role (voluntary behaviors that benefit the organization), and overall organizational performance. This study aimed to determine the relationship between trust and performance in an organizational context through a meta-analysis. A search was conducted across three databases, resulting in a total of 57 studies included. Results showed weak but significant pooled correlations between vertical trust and the different types of performance. Horizontal trust demonstrated higher pooled correlations with various levels of performance. Meta-regression analyses were conducted to evaluate the moderating role of age and gender, revealing that only age had a significant and negative effect. These findings underscore the importance of fostering trust to achieve effective performance at both the individual and organizational levels
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| format | Article |
| id | doaj-art-a9163f2197d842b1813fc60953a09fd9 |
| institution | Kabale University |
| issn | 1989-709X |
| language | English |
| publishDate | 2025-05-01 |
| publisher | UCOPress |
| record_format | Article |
| series | Psychology, Society & Education |
| spelling | doaj-art-a9163f2197d842b1813fc60953a09fd92025-08-20T03:36:34ZengUCOPressPsychology, Society & Education1989-709X2025-05-0117210.21071/pse.v17i2.17570A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performanceLuis Espinoza0Sofía Ríos-Leal1César Villacura-Herrera2Fabián Pérez3Hedy Acosta-Antognoni4Universidad de Talca, Talca (Chile)Universidad de Talca, Talca (Chile)Universidad de Talca, Talca (Chile)Universidad de Talca, Talca (Chile)Universidad de Talca, Talca (Chile) Organizational trust significantly impacts various aspects of employee performance. Trust can be classified into two dimensions: horizontal trust (trust among peers), and vertical trust (trust in leadership and top management). Performance is commonly assessed through three dimensions: in-role (tasks specified in the job description), extra-role (voluntary behaviors that benefit the organization), and overall organizational performance. This study aimed to determine the relationship between trust and performance in an organizational context through a meta-analysis. A search was conducted across three databases, resulting in a total of 57 studies included. Results showed weak but significant pooled correlations between vertical trust and the different types of performance. Horizontal trust demonstrated higher pooled correlations with various levels of performance. Meta-regression analyses were conducted to evaluate the moderating role of age and gender, revealing that only age had a significant and negative effect. These findings underscore the importance of fostering trust to achieve effective performance at both the individual and organizational levels https://journals.uco.es/psye/article/view/17570Organizational trustHorizontal trustVertical trustJob performanceMeta-analysis |
| spellingShingle | Luis Espinoza Sofía Ríos-Leal César Villacura-Herrera Fabián Pérez Hedy Acosta-Antognoni A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performance Psychology, Society & Education Organizational trust Horizontal trust Vertical trust Job performance Meta-analysis |
| title | A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performance |
| title_full | A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performance |
| title_fullStr | A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performance |
| title_full_unstemmed | A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performance |
| title_short | A meta-analytic examination of the association between vertical and horizontal trust and the in-role, extra role, and organizational levels of performance |
| title_sort | meta analytic examination of the association between vertical and horizontal trust and the in role extra role and organizational levels of performance |
| topic | Organizational trust Horizontal trust Vertical trust Job performance Meta-analysis |
| url | https://journals.uco.es/psye/article/view/17570 |
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