Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical Approach

Cyber security risks are socio-technical in nature. They result not just from technical vulnerabilities but also, more fundamentally, from the degradation of working practices over time – which move an organization across the boundary of secure practice to a place where attacks will not only succeed...

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Main Authors: Thomas Richard McEvoy, Stewart James Kowalski
Format: Article
Language:English
Published: Riga Technical University 2019-04-01
Series:Complex Systems Informatics and Modeling Quarterly
Subjects:
Online Access:https://csimq-journals.rtu.lv/article/view/2834
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author Thomas Richard McEvoy
Stewart James Kowalski
author_facet Thomas Richard McEvoy
Stewart James Kowalski
author_sort Thomas Richard McEvoy
collection DOAJ
description Cyber security risks are socio-technical in nature. They result not just from technical vulnerabilities but also, more fundamentally, from the degradation of working practices over time – which move an organization across the boundary of secure practice to a place where attacks will not only succeed, but also have a significantly greater impact on the organization. Yet current risk analysis and management methodologies are not designed to detect these kinds of systemic risks. We present an approach, devised in the field, to deriving these risks – using a qualitative research methodology, akin to grounded theory, but based on preset coding descriptors. This allows organizational and individual behavior identified during interviews, observations or document research to be thematically analyzed, collated and mapped to potential risks, linked to poor working practices. The resulting risk factors can be linked together forming “risk narratives”, showing how the degradation of working practices in one part of the organization can contribute to undermining its ability to respond to cyber security threats in another part of the organization.
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spelling doaj-art-a90a6e97b79543dfbde22c5ca248a7342024-12-05T09:56:30ZengRiga Technical UniversityComplex Systems Informatics and Modeling Quarterly2255-99222019-04-01018476410.7250/csimq.2019-18.031611Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical ApproachThomas Richard McEvoy0Stewart James Kowalski1The Norwegian Cyber Range, Department of Information Security and Communication Technology, NTNU i Gjøvik, postboks 191, NO-2802 GjøvikThe Norwegian Cyber Range, Department of Information Security and Communication Technology, NTNU i Gjøvik, postboks 191, NO-2802 GjøvikCyber security risks are socio-technical in nature. They result not just from technical vulnerabilities but also, more fundamentally, from the degradation of working practices over time – which move an organization across the boundary of secure practice to a place where attacks will not only succeed, but also have a significantly greater impact on the organization. Yet current risk analysis and management methodologies are not designed to detect these kinds of systemic risks. We present an approach, devised in the field, to deriving these risks – using a qualitative research methodology, akin to grounded theory, but based on preset coding descriptors. This allows organizational and individual behavior identified during interviews, observations or document research to be thematically analyzed, collated and mapped to potential risks, linked to poor working practices. The resulting risk factors can be linked together forming “risk narratives”, showing how the degradation of working practices in one part of the organization can contribute to undermining its ability to respond to cyber security threats in another part of the organization.https://csimq-journals.rtu.lv/article/view/2834Human FactorsSocio-technicalSecurity CultureSecure Behavior
spellingShingle Thomas Richard McEvoy
Stewart James Kowalski
Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical Approach
Complex Systems Informatics and Modeling Quarterly
Human Factors
Socio-technical
Security Culture
Secure Behavior
title Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical Approach
title_full Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical Approach
title_fullStr Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical Approach
title_full_unstemmed Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical Approach
title_short Deriving Cyber Security Risks from Human and Organizational Factors – A Socio-technical Approach
title_sort deriving cyber security risks from human and organizational factors a socio technical approach
topic Human Factors
Socio-technical
Security Culture
Secure Behavior
url https://csimq-journals.rtu.lv/article/view/2834
work_keys_str_mv AT thomasrichardmcevoy derivingcybersecurityrisksfromhumanandorganizationalfactorsasociotechnicalapproach
AT stewartjameskowalski derivingcybersecurityrisksfromhumanandorganizationalfactorsasociotechnicalapproach