Mapping Quality of Service and Quality of Experience to Public Bike Systems – An Empirical Case of New Taipei YouBike
Customer service and riding experience are crucial for the success of public transportation systems. This study utilises operational data from a public bike program to develop a quality of service (QoS) model, which involves constructing a dataset of available bikes and docks at each station recorde...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Zagreb, Faculty of Transport and Traffic Sciences
2025-06-01
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| Series: | Promet (Zagreb) |
| Subjects: | |
| Online Access: | https://traffic2.fpz.hr/index.php/PROMTT/article/view/782 |
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