Exploring the impact of perceived sustainability on customer satisfaction and the mediating role of perceived value

In an era where consumers increasingly prioritize sustainability, there is a growing preference for eco-friendly products and ethical brand practices. However, the impact of a brand sustainability on customer satisfaction, particullarly the emotional and social value customers associate with these p...

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Bibliographic Details
Main Authors: I-Tung Shih, Andri Dayarana K. Silalahi, Khishigtogtokh Baljir, Shinetsetseg Jargalsaikhan
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Cogent Business & Management
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311975.2024.2431647
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