Drivers of primary care appointment volumes before and after the COVID-19 pandemic: a longitudinal study

Abstract Background The COVID-19 pandemic led to significant reconfiguration of primary care systems internationally. For example, a large proportion of face-to-face appointments have been replaced by telephone or online consultations. As a result, the relationship between primary care appointment p...

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Bibliographic Details
Main Authors: Tianchang Zhao, Rachel Meacock, Matt Sutton
Format: Article
Language:English
Published: BMC 2025-03-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-025-12488-0
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