Patient-facing chatbots: Enhancing healthcare accessibility while navigating digital literacy challenges and isolation risks—a mixed-methods study
Objective Digital communication between patients and healthcare teams is increasing. Most patients find this effective, yet many patients remain digitally isolated, a social determinant of health. This study investigates patient attitudes toward healthcare's newest digital assistant, the chatbo...
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| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2025-04-01
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| Series: | Digital Health |
| Online Access: | https://doi.org/10.1177/20552076251337321 |
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