Evaluation of Public Service Performance of Disdukcapil through a Balanced Scorecard Approach
This research provides the public service performance of the Bandung City Population and Civil Registration Service (Disdukcapil) in 2022 using the Balanced Scorecard (BSC) approach which includes four perspectives: financial, customer, internal processes, and learning and development. The analysis...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
FISIP UIN Sunan Gunung Djati Bandung, Jurusan Administrasi Publik
2025-07-01
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| Series: | Publica |
| Subjects: | |
| Online Access: | https://journal.uinsgd.ac.id/index.php/publica/article/view/43661 |
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