An Ontology Proposal for Implementing Digital Twins in Hospitality: The Case of Front-End Services

An Ontology Proposal for Implementing Digital Twins in Hospitality: The Case of Front-End Services

The implementation of Digital Twins (DTs) in hospitality facilities represents a significant opportunity to optimize front-end services, enhancing guest experience and operational efficiency. This paper proposes an ontology-driven approach for DTs in hotel reception areas, focusing on integrating Io...

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Bibliographic Details
Main Authors: Moises Segura-Cedres, Desiree Manzano-Farray, Carmen Lidia Aguiar-Castillo, Rafael Perez-Jimenez, Victor Guerra-Yanez
Format: Article
Language:English
Published: MDPI AG 2025-07-01
Series:Sensors
Subjects:
digital twins
ontology
hotel receptionist
human-centric AI
front office operations
hospitality industry
Online Access:https://www.mdpi.com/1424-8220/25/14/4504
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