Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in Tanzania

<b>Background:</b> Immunization plays a substantial role in reducing the under-five mortality rate. However, Tanzania still has a significant number of zero-dose and under-vaccinated children and was ranked among the top ten African countries with the highest numbers of zero-dose childre...

Full description

Saved in:
Bibliographic Details
Main Authors: Simon Martin Nzilibili, Hellen Maziku, Awet Araya, Ruthbetha Kateule, Millenium Anthony Malamla, Suna Salum, Furaha Kyesi, Lotalis Gadau, Tumaini Menson Haonga, Florian Tinuga, Rashid Mfaume, Zaitun Hamza, Georgina Joachim, Alice Geofrey Mwiru, Alex Benson, Oscar Kapela, Ona Machangu, Norman Jonas, Ntuli Kapologwe
Format: Article
Language:English
Published: MDPI AG 2025-01-01
Series:Vaccines
Subjects:
Online Access:https://www.mdpi.com/2076-393X/13/1/38
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832587374475870208
author Simon Martin Nzilibili
Hellen Maziku
Awet Araya
Ruthbetha Kateule
Millenium Anthony Malamla
Suna Salum
Furaha Kyesi
Lotalis Gadau
Tumaini Menson Haonga
Florian Tinuga
Rashid Mfaume
Zaitun Hamza
Georgina Joachim
Alice Geofrey Mwiru
Alex Benson
Oscar Kapela
Ona Machangu
Norman Jonas
Ntuli Kapologwe
author_facet Simon Martin Nzilibili
Hellen Maziku
Awet Araya
Ruthbetha Kateule
Millenium Anthony Malamla
Suna Salum
Furaha Kyesi
Lotalis Gadau
Tumaini Menson Haonga
Florian Tinuga
Rashid Mfaume
Zaitun Hamza
Georgina Joachim
Alice Geofrey Mwiru
Alex Benson
Oscar Kapela
Ona Machangu
Norman Jonas
Ntuli Kapologwe
author_sort Simon Martin Nzilibili
collection DOAJ
description <b>Background:</b> Immunization plays a substantial role in reducing the under-five mortality rate. However, Tanzania still has a significant number of zero-dose and under-vaccinated children and was ranked among the top ten African countries with the highest numbers of zero-dose children in 2022. The human-centered design (HCD) approach is more ethical and effective at addressing public health challenges in complex sociocultural settings. This study aimed to use the HCD approach to aid in identifying, prioritizing, and implementing community-centric interventions in Tanzania, particularly in the Ilala District of Dar es Salaam, to increase vaccine demand and close the zero-dose gap by at least 50%. <b>Methods:</b> The study involved co-creation workshops with 483 participants to identify, design, and test solutions. The study followed the UNICEF Journey to Health and Immunization framework to identify barriers and enablers influencing stakeholders in adopting and sustaining health- and immunization-related actions. <b>Results:</b> The study identified the causes of under-five defaulting and the zero-dose gap, i.e., the inadequate support of local community leaders in under-five vaccination sensitization and surveillance; poor infrastructure to new settlement areas; hesitancy and unwillingness of parents/guardians; absence of house numbers; limited/time-constrained availability of resources to facilitate mobile immunization services, etc. The participants were able to come up with 309 ideas, which were refined through multiple iterations using the impact–-effort matrix and skimmed down to three (3) solutions: (i) having health facilities to notify and alert local leaders about vaccination dates; (ii) using parents, kids, and grownups who got vaccinated to influence others; (iii) using local government leaders and house representatives for vaccine advocacy. Of these, the solution involving local government leaders and house representatives for vaccine advocacy was implemented. An advocacy strategy was used to enhance the collaboration of the District Commissioner, Council leaders, and community leaders. A home-to-home interpersonal sensitization approach accompanied by the household delivery of vaccination services was employed. The findings reveal that the HCD framework was impactful in increasing collaborations/cooperation with local government leaders and community ownership of the under-five vaccination initiative. As a result, 67,145 houses, equal to 104%, were reached, surpassing the initial target of 64,800 houses, and 131,088 families, equal to 83% of the targeted 156,995 households, were sensitized through a home-to-home campaign approach. This study demonstrates the effectiveness of the approach. Researchers and practitioners are encouraged to adopt the HCD approach when addressing public health challenges, especially in complex sociocultural settings.
format Article
id doaj-art-9dcb7644e7db44d48febd16a1ce4093d
institution Kabale University
issn 2076-393X
language English
publishDate 2025-01-01
publisher MDPI AG
record_format Article
series Vaccines
spelling doaj-art-9dcb7644e7db44d48febd16a1ce4093d2025-01-24T13:51:44ZengMDPI AGVaccines2076-393X2025-01-011313810.3390/vaccines13010038Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in TanzaniaSimon Martin Nzilibili0Hellen Maziku1Awet Araya2Ruthbetha Kateule3Millenium Anthony Malamla4Suna Salum5Furaha Kyesi6Lotalis Gadau7Tumaini Menson Haonga8Florian Tinuga9Rashid Mfaume10Zaitun Hamza11Georgina Joachim12Alice Geofrey Mwiru13Alex Benson14Oscar Kapela15Ona Machangu16Norman Jonas17Ntuli Kapologwe18Health Promotion Section, Ministry of Health, Dodoma P.O. Box 743, TanzaniaDepartment of Computer Science and Engineering, College of ICT, University of Dar es Salaam, Dar es Salaam P.O. Box 35091, TanzaniaSocial Behavior Change UNICEF, Tanzania Country Office, Dar es Salaam P.O. Box 4076, TanzaniaDepartment of Computer Science and Engineering, College of ICT, University of Dar es Salaam, Dar es Salaam P.O. Box 35091, TanzaniaDepartment of Computer Science and Engineering, College of ICT, University of Dar es Salaam, Dar es Salaam P.O. Box 35091, TanzaniaDepartment of Computer Science and Engineering, College of ICT, University of Dar es Salaam, Dar es Salaam P.O. Box 35091, TanzaniaImmunization and Vaccine Development Program, Ministry of Health, Dodoma P.O. Box 743, TanzaniaImmunization and Vaccine Development Program, Ministry of Health, Dodoma P.O. Box 743, TanzaniaHealth Promotion Section, Ministry of Health, Dodoma P.O. Box 743, TanzaniaImmunization and Vaccine Development Program, Ministry of Health, Dodoma P.O. Box 743, TanzaniaDirectorate of Health, Social Welfare and Nutrition Services at the President’s Office, Regional Administration and Local Government, Dodoma P.O. Box 1923, TanzaniaCouncil Health Management Team, Dar es Salaam City Council, Dar es Salaam P.O. Box 77742, TanzaniaImmunization and Vaccine Development Program, Ministry of Health, Dodoma P.O. Box 743, TanzaniaSocial Behavior Change UNICEF, Tanzania Country Office, Dar es Salaam P.O. Box 4076, TanzaniaSchool of Journalism and Mass Communication, University of Dar es Salaam, Dar es Salaam P.O. Box 35091, TanzaniaHealth Promotion Section, Ministry of Health, Dodoma P.O. Box 743, TanzaniaHealth Promotion Section, Ministry of Health, Dodoma P.O. Box 743, TanzaniaHealth Promotion Section, Ministry of Health, Dodoma P.O. Box 743, TanzaniaDepartment of Preventive Services, Ministry of Health, Dodoma P.O. Box 743, Tanzania<b>Background:</b> Immunization plays a substantial role in reducing the under-five mortality rate. However, Tanzania still has a significant number of zero-dose and under-vaccinated children and was ranked among the top ten African countries with the highest numbers of zero-dose children in 2022. The human-centered design (HCD) approach is more ethical and effective at addressing public health challenges in complex sociocultural settings. This study aimed to use the HCD approach to aid in identifying, prioritizing, and implementing community-centric interventions in Tanzania, particularly in the Ilala District of Dar es Salaam, to increase vaccine demand and close the zero-dose gap by at least 50%. <b>Methods:</b> The study involved co-creation workshops with 483 participants to identify, design, and test solutions. The study followed the UNICEF Journey to Health and Immunization framework to identify barriers and enablers influencing stakeholders in adopting and sustaining health- and immunization-related actions. <b>Results:</b> The study identified the causes of under-five defaulting and the zero-dose gap, i.e., the inadequate support of local community leaders in under-five vaccination sensitization and surveillance; poor infrastructure to new settlement areas; hesitancy and unwillingness of parents/guardians; absence of house numbers; limited/time-constrained availability of resources to facilitate mobile immunization services, etc. The participants were able to come up with 309 ideas, which were refined through multiple iterations using the impact–-effort matrix and skimmed down to three (3) solutions: (i) having health facilities to notify and alert local leaders about vaccination dates; (ii) using parents, kids, and grownups who got vaccinated to influence others; (iii) using local government leaders and house representatives for vaccine advocacy. Of these, the solution involving local government leaders and house representatives for vaccine advocacy was implemented. An advocacy strategy was used to enhance the collaboration of the District Commissioner, Council leaders, and community leaders. A home-to-home interpersonal sensitization approach accompanied by the household delivery of vaccination services was employed. The findings reveal that the HCD framework was impactful in increasing collaborations/cooperation with local government leaders and community ownership of the under-five vaccination initiative. As a result, 67,145 houses, equal to 104%, were reached, surpassing the initial target of 64,800 houses, and 131,088 families, equal to 83% of the targeted 156,995 households, were sensitized through a home-to-home campaign approach. This study demonstrates the effectiveness of the approach. Researchers and practitioners are encouraged to adopt the HCD approach when addressing public health challenges, especially in complex sociocultural settings.https://www.mdpi.com/2076-393X/13/1/38zero doseunder-five vaccinationhuman centered designadvocacycommunity-centric intervention
spellingShingle Simon Martin Nzilibili
Hellen Maziku
Awet Araya
Ruthbetha Kateule
Millenium Anthony Malamla
Suna Salum
Furaha Kyesi
Lotalis Gadau
Tumaini Menson Haonga
Florian Tinuga
Rashid Mfaume
Zaitun Hamza
Georgina Joachim
Alice Geofrey Mwiru
Alex Benson
Oscar Kapela
Ona Machangu
Norman Jonas
Ntuli Kapologwe
Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in Tanzania
Vaccines
zero dose
under-five vaccination
human centered design
advocacy
community-centric intervention
title Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in Tanzania
title_full Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in Tanzania
title_fullStr Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in Tanzania
title_full_unstemmed Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in Tanzania
title_short Using Human-Centered Design to Bridge Zero-Dose Vaccine Gap: A Case Study of Ilala District in Tanzania
title_sort using human centered design to bridge zero dose vaccine gap a case study of ilala district in tanzania
topic zero dose
under-five vaccination
human centered design
advocacy
community-centric intervention
url https://www.mdpi.com/2076-393X/13/1/38
work_keys_str_mv AT simonmartinnzilibili usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT hellenmaziku usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT awetaraya usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT ruthbethakateule usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT milleniumanthonymalamla usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT sunasalum usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT furahakyesi usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT lotalisgadau usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT tumainimensonhaonga usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT floriantinuga usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT rashidmfaume usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT zaitunhamza usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT georginajoachim usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT alicegeofreymwiru usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT alexbenson usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT oscarkapela usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT onamachangu usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT normanjonas usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania
AT ntulikapologwe usinghumancentereddesigntobridgezerodosevaccinegapacasestudyofilaladistrictintanzania