Analysis of User Adaptation to the My Capella Application based on the Coping Model of User Adaptation (CMUA)
The My Capella application developed by PT Capella Dinamik Nusantara was designed to facilitate customer access to digital services, particularly for booking Honda motorcycle servicing. However, its use still encounters several challenges, especially regarding user adaptation. These include difficul...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Islamic University of Indragiri
2025-07-01
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| Series: | Sistemasi: Jurnal Sistem Informasi |
| Subjects: | |
| Online Access: | https://sistemasi.ftik.unisi.ac.id/index.php/stmsi/article/view/5328 |
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