The impact of technology frustration and consumer passion on consumer evaluation shift in case of mobile apps
Online consumer ratings play a crucial role in determining a product's long-term success. This study examines the direct impact of consumer technology frustration and consumer passion on app ratings and evaluations over time. Beyond these direct effects, we propose that consumer passion moderat...
Saved in:
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Elsevier
2025-06-01
|
| Series: | Acta Psychologica |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S0001691825003191 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|